Dinebd – Privacy Policy
Last Updated: December 2024 | We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Dinebd. By using our service, you agree to the practices described in this Privacy Policy.
Information We Collect
a) Personal Information
We only collect the following information that you voluntarily provide:
- Name
- Email address
- Phone number
- Delivery or billing addresses
b) Automatically Collected Data
When you use our app or website, we automatically collect:
- Device information (device type, OS, app version)
- Usage data (pages visited, time spent, clicks)
- Location data (if enabled)
- IP address
- Browser history and cookies
c) From Third-Party Services
We may receive limited data from:
- Payment processors (payment method, transaction ID)
- Social login providers (if you choose to sign up via social media)
- Location data (if enabled)
- Delivery partners (delivery confirmation data)
How We Use Your Information
We use your personal information to:
- Create and manage your Dinebd account
- Process your orders and payments
- Send you order updates and delivery status
- Improve your experience and app performance
- Analyze usage patterns and user preferences
- Detect fraud and maintain security
- Send promotional content and special offers (with your consent)
Data Security
We implement industry-standard measures to protect your data, including:
- SSL/TLS encryption for all data transmission
- Secure password storage (hashed and salted)
- Regular security audits
- Restricted access to personal data
- Employee confidentiality agreements
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.
User Rights
As a user, you have the right to:
- Access your personal data
- Request correction or deletion of your information
- Opt-out of promotional communications anytime
- Disable cookies in your browser settings
- Request a copy of your data in a portable format
Children's Privacy
Dinebd does not knowingly collect data from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will promptly delete it. Parents or guardians can contact us if they believe their child's data has been collected.
Third-Party Links
Our app may include links to external websites. Dinebd is not responsible for their privacy policies or practices. We encourage you to review their Privacy Policy before sharing your information.
Data Retention
We retain your personal information as long as:
- Your account is active
- It is necessary for business purposes
- It is required by law or for accounting purposes
- After deletion, your data is permanently removed securely
Marketing Communications
We may send you:
- Promotional emails about new restaurants and offers
- Push notifications about special deals
- SMS messages (with your consent)
- In-app notifications
You can unsubscribe from marketing communications anytime using the link in our emails or notification settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Dinebd after changes indicates your acceptance of the updated policy.
Contact Information
If you have questions or concerns about our Privacy Policy, please contact us:
Email: info@dinebd.com || support@dinebd.com
Address: Dinebd Support Team, Dhaka, Bangladesh
Phone: +8801333158929